Kind of work I do

workshopAnne has worked on implementing change with organisations, guided consultants who want to more fully integrate strength-based approaches to change into their practice and been a thinking partner to business leaders who want to adapt their leadership style to thrive even with challenging organizational changes.

ORGANISATIONS

Leadership, engagement and delivering results
Assisting the leader of a $250-400M turnover business who had been appointed to turn around the business. This involved working with the leader to adjust his leadership style to engage his direct reports, their teams, customers and other stakeholders; working with his core team to strengthen their ability to work as a team highlighting successes as well as developing improved systems together; and highlighting the impact of the change in the leader's style on his core team as well as on their teams around the world. The business has been cited as one of the best in the group in delivering organic growth.
 
Working with a head of department to clarify the direction of the department within the wider context. The process involved some reflection and analysis on working practices as well as needs of the individuals within the department. This resulted in self-managed meetings to integrate findings into the discussion on research, courses and services.
 
Introductory sessions on strength-based change
Special introductory sessions on Using Strength-based Approaches to Personal and Organisational Change: Introducing Appreciative Inquiry for organisations such as the British Museum, NorthWest Employers (NWEO) in Manchester, and the School of Coaching in London.
 
International Conferences
ALL TOGETHER BETTER HEALTH III Challenges in Interprofessional Education & Practice Imperial College, 10th to 12th April 2006 at Imperial College, London
Opening Session: Being a Patient or Carer: Sharing Our Experiences through Appreciative Inquiry where the 350 people present in the auditorium did a paired appreciative interview and created an image of Better Health and Wellbeing in small groups. These images were posted for all the Conference to see.
 
Conference on Emotions. Session: Emotions as Resources to Move beyond a Crisis GWS Forum February 2006  Bensheim, Germany  Conference for OD practitioners and managers, counsellors, therapists, and organisational consultants. 
 
Deepening our awareness of Appreciative Inquiry. GWS Summer Forum 2006 in Berlin. One-day workshop for internal and external consultants from Austria, Germany and France.
 

CONSULTANTS

Working with Consultants to link different tools and techniques
Consultants accumulate many tools and techniques over the years. Iíve noticed a tendency for some consultants or coaches to push those tools and techniques aside when they learn about Appreciative Inquiry especially if some had a deficit focus. Using AI principles, we can look at the other methods and decide which ones they want to retain.

This becomes real when I'm working with consultants to design a workshop or a piece of consultancy. There, we can sift through all the approaches and methods that best serve the overarching purpose of the work. 

Being authentic
Having learned about strength-based approaches like Appreciative Inquiry, there are those consultants who feel they must use only those approaches. It is a relief to many to consciously decide how much of the AI approach and methodology they feel comfortable using. Being authentic with themselves and the client is crucial to running successful events or sustaining an effective and evolving relationship.

Remembering the overarching purpose of the work
After getting a contract to use AI and before getting too involved in the detailed design work, consultants can find it helpful to talk through the overarching purpose of the work they have been contracted to do. It is sometimes too easy to lose sight of the overall organisational change agenda.

BUSINESS LEADERS

Working with Business Leaders in adjusting their leadership style
There comes a time when a leader wants to or needs to adjust his or her leadership style. There may be a crisis to attend to or important results to deliver. This can be a confusing time when self-confidence is low and there are many competing agendas.

Using the Appreciative Inquiry principles breaks through that confusion and builds self-confidence by affirming past successes and building a compelling image of the future. Each coaching session reviews successes to date and checks that the image of the future is still compelling. This provides the base for defining the area of growth or leadership challenge.

Building capacity through appreciative leadership
Measuring the impact of a leader can reveal the capacity being built up in the system. In a recent Inquiry, a leaderís direct reports who manage various parts of the global business told me about the positive impact of the leaderís appreciative leadership style on them and their own leadership style.

Delivering results while changing leadership style
When the leadership style changes, everyone feels the impact even though they need to continue to deliver results and maintain their performance. People notice that the style of meetings may change, they are asked for different kinds of information or performance reviews are being done differently.

In my recent experience working with leaders, our conversation has needed to not only focus on what they will be doing differently as leaders but also set out in some detail what they need to say to their colleagues and others. They also need to be clear what they are asking them to do differently and why. And they become aware that they will need to repeat this several times to reinforce the message that there is a change.

 

OTHER

Key works include:
Member of the project team that developed "Values in Healthcare" a set of materials and workshops published by the Janki Foundation of Global Healthcare in London. The materials have been adopted by many health systems around th world.

Designing the PEACE EXPERIENCE workshop for the Brahma Kumaris World Spiritual Universityís contribution to the UNís 2000 International Year for the Culture of Peace.

Member of the organizing committee for the event "Unity in Diversity - Ethical and Spiritual Visions for the World SymposiumĒ, UNESCO Headquarters, Paris, France.

Organisations, local mayors, teachers and the media in two communities in Eastern Europe severely affected by political strife met on neutral territory in Bulgaria to develop community initiatives of mutual benefit.